Vets for Pets - Stechford

I would like to leave a review for Zaynab at the vets. She made me feel so at ease when my cat went in to be spayed. Her calm and caring nature was exactly what I needed during a very anxious time. She was incredibly kind and gentle with my cat, Sassy, and it was clear that she truly cares about the animals she looks after. Because of her, what could have been a very stressful experience became so much easier for me. I struggle with quite bad anxiety, but Zaynab’s reassurance, kindness, and professionalism made the whole experience so much nicer. She really is amazing and clearly made for the job. I’m very grateful for the care she gave both me and Sassy.

We took our cat Ziggy to Stechford Vets for Pets this evening and were greeted warmly by the lovely receptionist, Carol, who was incredibly helpful when Ziggy’s appointment wasn’t showing on the system. Despite this, Ziggy was still seen by a wonderful vet who was very knowledgeable, friendly, and put both us and Ziggy at ease. We were extremely worried, but her calm and cheerful manner really reassured us — Ziggy must have felt it too as he was very cooperative. Great vets, lovely staff, highly recommend.

The bigger lady who works in the dog grooming section behind the desk kicked my dog thinking I didn’t see it before handing her back over after being cut. My dog wasn’t showing any behavioural issues and the kick was uncalled for. I am furious and utterly disgusted. Imagine what they do when you’re not around. Vile woman.

Genuinely one of the best veterinary teams I have seen with my animals. Vets, nurses & receptionists. Simin is such a wonderful vet, taking genuine interest and time to make sure she understood my concerns and then thoroughly communicating back to me what her thoughts were, next steps & results, ensuring I know at every stage what’s going on. One of the most caring vets I have ever seen. All the ladies on the reception desk are really knowledgable, helpful and also incredibly caring. The nurses ensured my cats were comfortable and ensured I had as much information as I needed/asked for. I really would recommend them to anyone.

The vets are fantastic. However, the young receptionists are so rude. They are always speaking to you like you bother them. Each time I either call or go to pick up my cats treatment I get welcomed by rudeness. It’s sad to see that the front of house brings this place down because the owner of the practice, nurses and the vets are fabulous.

I visited with my cat, Daisy today evening 17.10.25 to have to get her vaccinations done. I just wanted to express my gratitude to Simmi/Vicky for an outstanding experience at the vets for pets. They provided excellent customer service with exceptional care, upmost professionalism, empathy, and courtesy. They had such a lovely calm demeanour relieving my concerns, answering all my questions. They really went over and beyond at every moment right up from entering. Thank you Vicky/Simmi.

Great service, I was offered an appointment the same week. They have a cat waiting area which was good. They gave me a tool so that I could give my cat the tablet easier, this really helped. Friendly staff who were able to answer my questions.