Vets Now - Worcester

Amazing and compassionate way to put our cat to sleep. Couldn’t have provided a better service, ringing us up through microchip to say our cat had been brought in very ill (seemingly hit by a car) by a stranger- whom we thank you so much whoever you are, unfortunately as she had been missing for 4 days she was frail and the best thing to do was put her to sleep to provide comfort. This was performed extremely professionally and we will never forget the kindness shown to us by our vet. Amber couldn’t have experienced a more compassionate woman to help put her to rest. Thank you so much.

We are so grateful for Vets Now Worcester for saving our little golden retriever puppy when she stole and ate some human pain killers. We don’t know if she would still be here today without their care and fast response. Victoria the vet was lovely and reassured us when we were so worried. The team were always at the end of the phone at all hours to give updates on Nellie’s progress and answer any queries. Thank you so much for looking after her so well 🥰

Seen immediately when I arrived (granted it was a quiet night). My dog found and ate chocolate cake and I felt awful. The staff were really kind and didn’t make me feel like it was my fault! They were knowledgeable about the breed (naughty dachshund) and explained the procedure in laymen’s terms. Whilst waiting for my dog to have his treatment, they even made me a cup of tea. They all clearly love animals and were brilliant with my Lincoln sausage! Thank you 🤩

We had to take our cat on a Sunday morning as she had become quite poorly with a recurring bladder issue. Although the cost is high we feel it was worth it as both the vet and the vet nurse were so efficient and reassuring. They’ve also suggested that it may be a different issue causing the problem to what our usual vet says. This is something we will be following up with our vet as everything we were told by vets now makes perfect sense. Thank you again for your care

We went to Vets Now on a weekend evening after our dog was injured by a vehicle. The staff helped immediately and efficiently and took care to keep us informed overnight and to make referral arrangements. We appreciated the expertise and professionalism of all the staff we encountered, and were struck by how kind and thoughtful the receptionists were. Would definitely recommend in an emergency situation.

Needed to visit vets now at midnight on a Saturday. The staff were superb. Victoria was calm, patient and wonderful. Taylor our husky passed peacefully with dignity and care. Thank you for looking after us the way you did. X

The receptionist was very friendly and reassuring when I phoned after our 8 week old pup had a fall and was limping, leaving the decision as to whether we attended up to us which we decided to do for peace of mind. The vet was also very friendly and calming as she checked her out thoroughly, thankfully with no further action necessary. A great service to have although the high cost of the consultation is a stress that many pet owners would struggle with.

Went out of hours as 7 yrs old vomited blood. Happened just out side of normal vet hours Treated symptomatically Injection in shoulder to stop sickness Given paracetamol and anti acid PPI. £500 It is really bad To only be treated symptomatically I had funds to pay thank goodness But no wondering these rescue centres are full to the brim. To allow people to receive services to help an animal in distress. The fees are outrageous. So these companies should think about supporting the animals in a more sustainable manner to allow their owners to seek correct care and support when most needed.