Lida Vets

Really lovely vets with friendly staff who always give our puppy Mavis a warm welcome and lots of tasty treats.

The new cat waiting area has made such a huge difference for us! In the past, my darling cat would sulk for at least three days after a visit to the vets, no treats, no affection, nothing at all. However, with the Feliway plugged in and a quieter space away from the dogs, she was so much calmer. I even left her there for a few minutes while I paid and booked our next appointment, and on the way home she was noticeably more relaxed. When we got home, I was amazed. I got a few little purrs and some gentle headbutts, which has never happened before straight after a vet visit in her 11 years! Thank you so much to the staff, everyone has always been incredibly kind, and a special thank you to the vet who saw us. I’m truly so grateful. Also, to the commenter who said Lida Vets is “money-grabby” — I’ve had the complete opposite experience. They’ve always been open and honest about the cost of medications and treatments across multiple visits with both my cat and my dogs, and I’ve consistently been given different options to choose from. Highly recommend this practice!

My partner and I were clients of this practice until 2025, but ultimately chose to leave due to concerns about pricing transparency and communication. During our time here, we frequently experienced costs that felt unexpectedly high. For Example, we were charged around £43 for a 15ml bottle of Metacam, which we later found could be obtained online with a prescription for under £15. After reviewing a number of our invoices, we became concerned about what appeared to be significant markups on various items. We fully understand that veterinary practices have overheads and may apply dispensing fees. However, in our experience, these costs were not always clearly explained in advance, which made it difficult to make informed decisions at the time. As much of the treatment was covered by insurance, this lack of clarity only became apparent later. We also felt that some recommended tests and treatments were not always explained in sufficient detail, particularly in terms of necessity, alternatives, or overall cost. This sometimes left us uncertain about the justification for certain decisions. More recently, a close friend reported a similar experience, particularly regarding unclear pricing and how queries were handled. While this is anecdotal, it reinforced our own concerns. For these reasons, we would strongly encourage other pet owners to ask for clear breakdowns of costs upfront, request explanations of all treatment options, and consider seeking a second opinion before proceeding with more expensive or complex care. Unfortunately pet owners place a great deal of trust in their vets during stressful and emotional times and can be left vulnerable. Therefore ensure you seek a second opinion at a different veterinerian office if you feel unsure about costs and the explanations received. We have since moved to another practice where we feel communication is clearer and pricing is more transparent, which has given us greater confidence in the care our pets receive. This review reflects our personal experience and perspective only. Others may have different views. We are sharing this feedback in good faith, as we believe transparency and clear communication are essential in building trust between veterinary practices and pet owners.

Excellent accommodation for a reactive nervous dog. Let me wait in my car until the he was due to go in to be seen. Receptionists were lovely and nice too. 10/10 Thank you from me and Jack!

If you would like a “sick” pet, use this veterinary practice. We came here with our new puppy for her first injections. We were told £85 on the phone for first 2 rounds given 4 weeks apart. Great! We came for our first appointment, expecting a friendly chat, the injections and then heading home. Before the injections had even been administered, the vet decided he was very concerned our puppy has Hip Dysplasia. And that the next responsible step was having a sedated x-ray taken, and a referral to a specialist, after which a major surgery can be performed where they break and reposition the hips… he did a 20 seconds check on her, pushing her hips and joints. Bearing in mind our puppy is expected to grow very large and tall, she is super leggy at this young age. When we got home we started looking into this, and very quickly established that no vet could tell simply from looking at a puppy of 9 weeks old that they had hip dysplasia, or have any significant concern (our puppy had no symptoms of HD). It develops with age, and its likely hood of developing can be reduced with monitoring exercise and having a lean body composition. The vet did not mention either of these preventative measures. His solution was rinsing us of potentially £20,000+ to pay for this surgery where they break the puppies hips and all other appointments that come with it. Not only this, but after our maximum 10 mins in the vets room getting the injections done, we were charged more than the £85 quoted when booking over the phone. Then we spent another 20 minutes at reception being hounded by their “receptionist” (simply a disgustingly pushy salesperson) and the vet, to sign up for their pet care plan. These vultures prey on owners who love their pets. They will convince you your pet is sick with no evidence to put them through unnecessary suffering so that they can make more money. They will find some way to rinse you. We felt incredibly uncomfortable and do not have any feelings of trust towards this practice. Please do not take anything they say seriously, their absolute top priority is MONEY MONEY MONEY! Stay well clear for your pets healths sake, and your wallet! Do not ignore the other negative reviews!

I do not recommend this place. They asked me to send the full medical documentation, including all test results, but they didn’t even bother to look at them. Instead, they wanted to perform more tests for a very high amount of money. These people don’t care about helping the animal, only about taking as much money as possible. You should lose your right to practice this profession. Hopefully, the law will soon change, and you’ll finally have to follow proper ethical standards

I was extremely pleased with how the vet and staff at Lida vets treated my old choc lab Toby. They were extremely kind to him and also very gentle and kind to Finlay when they put him to sleep in the summer. Thankyou so much and I would thoroughly recommend Lida vets.

We’ve had both our pets into Lida in the last week. Sadly our oldest had a downturn very quickly and we had to put him to sleep. However, from the first appt in office to 5 days later the in home visit from the Vet to put him to sleep, everyone was kind, gracious, concerned and understanding. They handled every step with care and concern. Our younger pup has been sad, stressed and had her ‘cough’ flare up with all that was happening. So 2nd visit put our concerns at rest and still treated every step with kindness and concern, not just for our fur babies, but for us as well. I simply can’t express how appreciative we’ve been of everyone on their staff.