Scarsdale Veterinary Group - Stapenhill

Scarsdale at stapenhill are terrible, our dog more than likely would have lived if they had acted. They said our dog was not dehydrated and just needed probiotics and sold us some food, this is when our dog had not eaten for two days and was not interested in food. The next day we took her to Scarsdale at pride park, they were amazing and did everything they could to help, first thing they did was get some fluids in as the dog was dehydrated and then gave her some food through a tube, our dog was in for four days and received great treatment and they were amazed that Stapenhill had not helped at the start, unfortunately our dog has passed now which is so sad and strange at less than two years old. Just my opinion and we will never know but every time I have been to Stapenhill branch it has just been about money.

Brilliant service bad originally been seen at another vets with my hamster however refused to see him a second time as they didnt have any training so we were at a loss rung scarsdale stapenhill as I have had a few dealings with them through my charity work and had heard good things they were brilliant agreed to see him even after he had been refused elsewhere and I am so glad we took him here vet was lovely extremely informative and didnt just view him as just a hamster more money for consult but you get what you pay for my pets mean so much to me and had i followed the other vets advice we could have potentially put him to sleep without needing to ❤️❤️❤️

Have been a client with George and now Frank for over 20 years, completely happy with the service that they provide. Everyone is kind and supportive through sad times and the many happy times that our lovely animals bring. Thankyou!!

As an owner of a Corso, i totally appreciate that the breed comes with a reputation. The vets here get that! They understand that from an owner perspective you don’t want to be putting your pet in a situation where they are going to react. They understand that you don’t want to be upsetting other people who don’t understand big breeds or that you want them to feel threatened. They give you options and offer another entrance if needed. They don’t make you feel uncomfortable or that you have a monster. I have had that in the past. Totally recommend the Stapenhill and Derby pride park branches!

Absolutely brilliant consultation with Hannah, so thorough and informative, she gave us lots of useful advice regarding clipping claws and trying to settle our dog when attending appointments, I cannot fault the service we received

I recently moved vets after a bad experience here after being told two completely different things and then being told I need to go to pride park and spend 3x as much money when I was told I could come to the stapenhill branch as long it was before 7pm ( I called them up at 4.30 pm). The actual veterinarians are great I don’t remember the gentleman’s name but he’s helped my bunny a few times and he was brilliant but the Scarsdale company as a whole just feels so cold and takes advantage of people and their love for their pets. I couldn’t in good faith recommend this practice due to the obscene costs and how flippantly they charge depending on emergencies even when it’s during regular Monday -Friday hours. It seems that the prices are made up as they go along / can tell when someone’s vulnerable and worried for their pet. I understand it is a business and you need to pay your vets for the incredible work they do but I hope one day we can stop the pure and utter greed for the sake of all of our fur babies ( and scaly babies too!!!!)

Honestly if I could give them a hundred stars I would they look after my dog so well now she has an ongoing heart condition. The vets are so kind and caring, as they were with my first dog, I don’t think I could ever go to a different vet