Valley Veterinary Group - Stewarton

They sent an automated message to my daughter telling me that my dog was due it's worming tablets, she passed on the message and I called to say I would pick them up, I was told that they would be ready the next day, I walked down to get them but despite a sign saying open on the door they did not answer, I returned the next day and the same happened so I walked home. I called before going a third time and was told to come down. To be fair they called my daughter as I walked down but when I got there I was told I was not due to pick up any tablets as they are issued every three months not two. When I pointed out that September is next week the receptionist counted out three on her fingers and agreed but I would need to come back next week. Don't even get me started on the time I was given a sedation tablet for my dog and information leaflet for a completely different drug. By the way after paying for this tablet the vet still struggled to give a booster jag to a very timid dog, we pay for nail clipping service but as yet we have still to get a vet that is able to hold him long enough to carry this out

Shame can't go in with ur pet but fully understand,and got his meds so that was good the young lady spent a bit of time with me about and his eating problem but will do as she suggested so happy with service i recieved and thanks to the very nice young lady.

Very good service and caring thank you for your help

Simply the best staff are very good and helpful at my sad time

I love Valley Vets. Not so happy now they've joined forces with a large conglomerate, but the staff are still as dedicated and welcoming.