Werrington Veterinary Centre

Werrington Vets are a godsend for force-free treatment and affordable prices. No vet is cheap anymore but Werrington really understands this and talks you through every step and option of treatment for your pet. My senior attends an appointment once monthly for an injection and has gone from hating the vets to being near perfect during his visits. Recently, he had a swell form on his face and needed to be put under anaesthetic and x-rayed to determine cause. The staff and reception were absolutely lovely and compassionate every step of the way, I was allowed to stay with him whilst he went under and was called to come back to accompany him whilst he was waking up. Through our years of using werrington vets, we cannot describe how compassionate and loving these vets are. We put down our elderly dog here too a couple of years back and staff gave us all the time in the world and a quiet room in the back where we could slowly let her go without it being in a clinical environment Cannot praise these vets enough!

A lot of Money, Money, Money & no compassion for my pet. Vaccinations - Bent the needle in my pets leg doing vaccinations, proceeded to then cover me in the whole nasal vaccine. Didn’t care about it, just was getting annoyed at me. Didn’t ask if I was a cancer patient or if anyone in my house was under going chemo as this could have been dangerous if so. Just wanted me and pet in and out. No compassion for my pet, that is very anxious of the vet. On a separate occasion, on a free health check up I got asked if pet was ok. I explained she’s just come out of a phantom pregnancy & is doing well! I had NO CONCERNS. To then all of a sudden I owe £35 because I mentioned she had, had a phantom pregnancy recently which changed it to a normal appointment??? Then to top it off, have them try push me to buy some sickness tablets at an additional £25 even though she wasn’t sick!. They the took anal glands of the pet plan, and then started refusing to do her nails also on pet plan because she was wriggly. She has always been wriggly, However before the change over they would always do it still , out the back. Surprise and surprise, they wanted £26 to now sedate her to do her nails. I decided to leave & got a bill for £230+ ( can’t remember the exact figures ) for apparently having “ to much treatment “ than what we had paid for on pet plan . I disputed this and it turns out it was completely inaccurate by 100s!!! Like I said it’s all just a lot of money and lack of care in my experience . Would not recommend.

When Werrington Vets first opened it was an independent and we always saw same vet (the original owner) but a change of ownership to a corporate company means if you see the same vet twice you're lucky. Prices are higher than other places and the standards to me are not as good as they were, I've been told one thing regarding treatment and then another which meant more costs. Yesterday 20 minutes after appointment time we were still waiting, no explanation, no emergencies, so had to leave as I had an appointment elsewhere. Now transferred my pet's care to an independent Vets who were recommended to me and is something I had been considering for a while.

Extremely happy with the service from Werrington Vets, the whole team are professional, caring and friendly. I wholeheartedly trust them with the care of my dog, and I have no hesitation recommending.Teddy was very happy after his first check up.🐶🐶🐶

Always helpful, loving and caring towards our furbabies! They have literally saved both our 🐕🐶dogs lives. Could not imagine anyone else caring for them. They go above and beyond to look after the animals in their care. Thank you for everything you all do for us and our furbabies.🙌🙌🙌👏👏👏

Great veterinary practice. They have been very dedicated to the care of my dogs ever since I met them and their kindness at the loss of not just a pet, but a member of the family was much appreciated in the past. They now take care of my newest family member, who loves to visit them. Highly recommended.