Sandhole Veterinary Centre

I couldn't recommend enough. Me and my partner had possibly the worst diagnosis for our one year old cat but we felt we were so well informed the entire time and everyone cared so much for our cat. The reception team is so welcoming and compassionate such as when I was upset they offered me water and even managed to cheer me up a bit. The nurses were so lovely and even stayed to help us give him one of his tablets when I could tell they were closing up which was so kind. And Dr Pedro fit him in even though he was fully booked to make sure he got everything he needed. I couldn't be happier with the practice and how they have dealt with this horrible situation we have had. Thank you to everyone on the team.

Very pleased with the team, how they responded to our emergency, that they took our cat it and gave him the best possible care during his last hours. ❤️

Sadly we lost our cat today that was hit by a car. Sandhills vets were amazing and so nice to us. The staff went above and beyond to help us and were so supportive. What lovely staff. I will be taking all my animals here from now on. Thank you to all the team

The best vets i've ever been to, every single member of staff I spoke to was kind and compassionate and really care about the animals you bring in. Both Pedro and Lucy were fantastic and really listened to all my concerns and gave me the confidence I was doing the right thing for my birds. Reception staff were lovely and welcoming, and dealt with all my questions and emergency calls so well and never made me feel like I was asking too much. A huge thank you from myself and baby Nugget :)

Visited this Vet to see an exotic vet, to check our tortoise over. Surgery was easy to find, had plenty of parking and the outside area is very well kept. First impressions very good, staff were pleasant and efficient. On my third visit to collect ashes (we sadly lost our little guy), there was some confusion with the invoice. This was quickly resolved, a charge has not been added to final invoice and in our distress things were misunderstood. All in all, I would recommend, but advise to double check invoices to avoid confusion. We received a lovely sympathy card in the post, I thought this was very kind.

Used to be good, not so much anymore. My dog has had 3 biopsies, they received the results on Monday and they've still not let me know the result, it's now Wednesday evening. I've phoned 3 times now and each time have been told someone will call me back, I'm still waiting and none the wiser as to whether the lumps on my dog are anything to be concerned about. All of the care and compassion has gone out the window at Sandhole, it's simply a business now all about making money.